DISPUTES

What happens if I forget my personal belongings in the car before the listing and the car gets a booking?
· When you create a listing, Zoomcar makes the car available to Zoomcar renter customers for booking.  To provide the best class car renting experience ens...
Thu, 14 Oct, 2021 at 9:18 PM
What happens if my car is caught by police?
In case your car is caught by the police under any circumstance-Zoomcar the relationship manager and the on-ground team will assist you at every step in get...
Thu, 14 Oct, 2021 at 8:48 PM
What happens in case a third party is injured by a renter while driving my car while it’s being booked during a listing?
· In case a third party is injured by a renter while driving your car,  Zoomcar will post an internal inspection if approved will cover for TP loss. For det...
Thu, 14 Oct, 2021 at 8:49 PM
What happens in case my car is stolen?
· In case your car is stolen, the Zoomcar relationship manager and the on-ground team will assist you in completing all legal formalities and insurance/Zoom...
Thu, 14 Oct, 2021 at 8:50 PM
What happens if my car is listed but not on booking and is damaged?
· In case your car is damaged while it’s not on booking, Zoomcar will not be responsible for getting it repaired.
Thu, 14 Oct, 2021 at 8:51 PM
What happens in case of disputes on damages?
· In case of any disputes arising related to damages, the checklist images taken by Zoomcar executive would be considered final.
Thu, 14 Oct, 2021 at 8:52 PM